Privacy

1) Controller
Study & Work in Germany 
Address: Augsburgerstr. 70329, Stuttgart Germany
Email: info@studyandworkingermany.com · Phone: +49157713681

2) Scope
This policy explains how we process personal data when you use our website, contact us, submit forms, or book appointments.

3) Legal bases (Art. 6 GDPR)

• Contract / pre-contractual steps: Art. 6(1)(b)

• Consent (e.g., analytics, marketing cookies): Art. 6(1)(a)

• Legitimate interests (communication, security, basic logs): Art. 6(1)(f)

• Legal obligation (tax/retention): Art. 6(1)(c)

4) Data we process

• Website usage: IP, timestamps, pages, referrers (server logs; security).

• Contact/Forms: name, email, phone/WhatsApp, message, attachments.

• Eligibility Test: profile fields you submit (education, experience, languages etc.), score, and email for result notification.

• Bookings: name, email, selected date/time, notes.

• Payments: billing data (handled by payment providers).

• Cookies: see Cookies page.

5) Recipients / processors
We may share data with processors strictly for service delivery (hosting, email, booking plugin, analytics, support tools).

• Hosting: Digitalocean (EU/EEA or with SCCs)

• Email: WordPress/SMTP via [[provider]]

• Booking: Booked plugin (data stored in our site database)

• Analytics: Google Analytics 4 via Google Tag Manager (only after consent)

6) Transfers outside EU/EEA
If tools are provided by non-EU vendors, we use appropriate safeguards (e.g., SCCs). Details: vendor privacy pages.

7) Retention

• Server logs: up to 30–90 days (security).

• Contact/lead data: up to 12 months after last interaction, or as required by law.

• Booking data: up to 12 months after the appointment, or as required.

• Invoices/contract data: statutory periods.

8) Your rights
Access, rectification, erasure, restriction, portability, objection, withdrawal of consent. You have the right to lodge a complaint with a supervisory authority.

9) Cookies & analytics
Non-essential cookies (analytics/marketing) load only after consent. You can change preferences anytime via the cookie banner/link. See /cookies/ for details.

10) WhatsApp & external links
If you choose to contact us via WhatsApp, note that this service is provided by a third party under their own privacy terms. We recommend sharing only necessary information.

11) Security
We use technical and organisational measures (TLS/HTTPS, access control, least privilege, updates).

12) Updates
We may update this policy to reflect changes in our services or legal requirements. Last updated: 27.11.2025.

Contact for privacy requests: privacy@studyandworkingermany.com